Abstract
This international study examines the use of AI tools provided through university-issued platforms in the US and Canada. The authors aim to discover how embedded AI tools in the university workplace affect the daily creation of personal documents within their digital workspaces. Using University-Issued Tools, such as Outlook, Teams, and all other Microsoft Suite Products, this study places a hyperfocus on time, efficiency, accuracy, usability, functionality, and how the embedded nature of AI tools facilitates working conditions, functions, intentionality, and purpose.
Key research questions are: (1) How do embedded AI tools support daily work processes? (2) In what ways do they influence personal documentation habits? (3) Do these tools alter the creation, storage, and sharing of documents? (4) Are documentation habits influenced by the time spent using AI tools? (5) How do workplace AI guidelines address the integration and functionality of university-issued AI tools?
This study adopts a mixed-methods approach to explore academics’ lived experience with AI technologies. The authors combine weekly surveys and qualitative diary entries over one month to evaluate productivity, time spent, task accuracy, and efficiency, to gain a better understanding of their lived experiences as academics interacting with AI tools, specifically the feelings and perceptions of having AI tools embedded in the software they have previously used without the help of AI technology.
Recommended Citation
Reyes, Vanessa and Mullender, Alec
(2025)
"University AI at Work: The Impact on Personal Document Creation,"
Proceedings from the Document Academy: Vol. 12
:
Iss.
2
, Article 20.
DOI: https://doi.org/10.35492/docam/12/2/23
Available at:
https://ideaexchange.uakron.edu/docam/vol12/iss2/20
Digital Object Identifier (DOI)
10.35492/docam/12/2/23