Document Type


Publication Date

January 2011


The experience at the University of Akron illustrates a transitional path from static Web sites to dynamic, user-centered Web design. Starting with Web-based subject resource guides that were difficult to maintain and navigate, University Libraries migrated to a content management system that solved existing maintenance issues and created the opportunity for interactive resource lists. Subsequent usability testing found that users needed librarian-designed subject guides to understand and access resources. Consequently, University Libraries redesigned its Web site functionality. In the course of this article, it is shown that ease of maintenance and ease of use need not be mutually exclusive.


This is an Author's Accepted Manuscript of an Article published in Internet Reference Services Quarterly 16 Dec 2011, available online at: