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This presentation explores a three-phase project that involved switching from a shared server hosted in a state consortia to a hosted service with Innovative Interfaces, along with a long overdue upgrade to Sierra. Phase I and II were the most challenging and work intensive and involved the most planning by the NEOMED staff. These challenges also brought our problem areas within the consortia to light. Throughout phase I and II, we improved our communication, stressed the importance of autonomy at the hospitals, and encouraged the staff to work directly with their IT and vendors. We created checklists for the hospitals with add-ons, started planning for orientation/training for Sierra early in the process, and held conference calls for questions and concerns on all aspects of the project. Documentation was also written for hospital IT staff to avoid firewall issues and explain LMS ports and other issues that might arise in an effort to avoid future problems.

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American Library Association Annual Conference