Date of Graduation

Summer 2015

Document Type

Honors Research Project

Degree Name

Bachelor of Science in Accounting



Research Sponsor

Dr. Thomas Calderon

First Reader

Susan Beke

Second Reader

Dr. Kimberly Beyer


According to Balzer (2010) and Liebtag (2014), Lean Six Sigma is ubiquitous in the workforce, including areas of higher education institutions and accounting firms. Lean Six Sigma is primarily prevalent in areas of healthcare and manufacturing. Having knowledge in Lean Six Sigma can drastically improve the way people think about implementing and evaluating projects and processes. This paper describes research conducted, applied, and executed to help departments within the Division of Student Success at The University of Akron. These departments have significantly reduced the amount of waste and are now producing more revenue due to the Lean Six Sigma processes implemented over the past year. Though these changes are beneficial at the current time, the appropriate department within the University must re-evaluate to make sure they are the most efficient while still providing the most value to the customer. Continuous evaluation and improvement is crucial to today’s ever-evolving society, making Lean Six Sigma a crucial and valuable skill in the workforce.

Included in

Accounting Commons