Department of Marketing

Explaining Propensity toward Offshoring in Information Technology Industry: A Firm and Country Level Analysis

Naveen Kumar Jain, The University of Akron

Abstract

This paper examines the dynamics of the offshore outsourcing (offshoring) of information technology (IT) service work. It considers this important emerging phenomenon from multiple lenses based on international business and strategic management theories. Research propositions are developed based on accepted grounded theories from the viewpoints of the firm, the nation, and the interaction between them. Additional issues not addressed by received theories are surfaced suggesting questions for future research. Key Words: Offshoring, Information Technology, Firm and Country level analysis.